Terms & Conditions

Credit Policy

  • Credit amounts will be set based on credit references and a Dunn & Brad Street credit report check
  • All accounts are Net 30 days from the statement date
  • Overdue accounts are subject to interest charges of 2% monthly
  • Accounts with balances over will be switched to COD and discounts will be clawed back until the account is brought to current


  • All items to be returned must be in resaleable condition
  • All returns will be subject to a 20% restocking fee
  • For charge accounts. All returns will be processed as a credit on account
  • For system returns, the following criteria must be met
  • All toners are in resaleable condition
  • All toners must be at least 1 year from the expiration date
  • Subject to a 20% restocking fee
  • Returns are processed as a credit on account

Consigned products

  • All consigned products will be the responsibility of the customer. Any damaged or expired product will be charged to the customer and payment must be made as per the credit policy
  • Upon return of a consignment system, the customer will be charged for any container that has been opened. All unopened containers will be credited against the original consignment invoice.