These terms and conditions (“Agreement”) govern the purchase of products from Rondex (“Company”) by the customer (“Customer”). By placing an order and purchasing products from the Company, the Customer agrees to be bound by these terms and conditions.
Orders and Acceptance
a. All orders placed by the Customer are subject to acceptance by the Company. The Company reserves the right to accept or reject any order in its sole discretion.
b. The Company’s acceptance of an order is confirmed by issuing an order confirmation or by shipping and delivering the products to the Customer.
c. Any changes or modifications to an order require the Company’s written consent and may be subject to additional charges or delays.
a. The Customer agrees to comply with the Company’s Credit Policy. Credit amounts will be set based on credit references and a Dunn & Brad Street credit report check.
b. All accounts are Net 30 days from the statement date. Late payments may be subject to interest charges of 5.5% monthly.
c. Accounts with balances exceeding the credit limit will be switched to Cash on Delivery (COD) and any applicable discounts will be clawed back until the account is brought to current.
a. All items to be returned must be in resaleable condition unless otherwise stated.
b. Returns are subject to a 20% restocking fee.
c. For charge accounts, all returns will be processed as a credit on account.
d. For system returns, the following criteria must be met:
– All toners must be in resaleable condition.
– All toners must be at least 1 year from the expiration date.
– System returns are subject to a 20% restocking fee.
– Returns for system products are processed as a credit on account.
e. There are no refunds or returns on special order products to which there is no limitation to.
a. All consigned products will be the responsibility of the Customer.
b. Any damaged or expired products from the consignment will be charged to the Customer, and payment must be made as per the Company’s Credit Policy.
c. Upon return of a consignment system, the Customer will be charged for any opened containers. All unopened containers will be credited against the original consignment invoice.
a. The products sold by the Company may be subject to manufacturer warranties. The Company shall provide the necessary information regarding the warranty period and terms, if applicable.
b. Any warranty claims must be made directly with the manufacturer or in accordance with the manufacturer’s instructions.
a. The Company’s liability for any damages, whether direct, indirect, incidental, or consequential, arising from the purchase or use of the products shall be limited to the purchase price of the products.
b. The Company shall not be liable for any loss of business, revenue, or profit incurred by the Customer.
Governing Law and Jurisdiction
This Agreement shall be governed by and construed in accordance with the laws of the jurisdiction in which the Company is located. Any disputes arising out of or in connection with this Agreement shall be subject to the exclusive jurisdiction of the courts in the Company’s location.
If any provision of this Agreement is found to be invalid, illegal, or unenforceable, the validity, legality, and enforceability of the remaining provisions shall not in any way be affected or impaired.
This Agreement constitutes the entire agreement between the Customer and the Company regarding the purchase of products and supersedes any prior agreements or understandings, whether oral or written.
No other terms, representations, or warranties, whether expressed or implied, shall have any force or effect unless expressly stated in writing and signed by both parties.
By placing an order and purchasing products from the Company, the Customer acknowledges and agrees to be bound by all provisions contained in this Agreement.